Readable menus and service information
Publish the menu and prices your team approves in an accessible mobile format. Make opening times and seasonal changes easy to maintain, with a clear owner for updates.
Websites and automation · Restaurants
Help customers find the menu and book the right way.
Make menus, opening hours and reservation routes easy to use on a phone. Give group and event enquiries a clear handover to your team.
North Wales · Serving UK businesses · Scope agreed before building
The starting point
Keep the online information in step with service.
An old menu, an unclear booking link or a group request sent to the wrong inbox can create work for the team. We establish who updates the information and what the website should say when a request needs staff review.
Your reservation provider may already manage table availability, deposits and reminders. We review those features before building a separate form or promising that two calendars can stay in sync.
What we can work on
Practical workflows we can scope.
Choose the part of your process that needs attention. These are possible approaches, not a fixed bundle.
Reservation handovers
Direct ordinary bookings to the supported reservation route. A separate request form should explain that a table is only confirmed when the restaurant or booking provider confirms it.
Group and event enquiries
Collect the preferred date, party size and type of occasion, then route the enquiry to a named person. Staff approve availability, menus, deposits and any special arrangements.
Enquiry follow-ups
Keep event proposals and unanswered requests visible. Prepare reminders from the current status, stopping when a customer replies or the enquiry is closed.
A useful first conversation
What to bring to the first conversation
- Your reservation provider and the booking options enabled on the account.
- The approved menu, opening hours and process for updates.
- Rules for group bookings, cancellations and enquiries needing staff review.
You stay in control
The decisions you keep
- Allergen and dietary questions must go to the restaurant's approved information and staff process.
- Automation must not invent table availability or guarantee an accommodation.
- Payments and deposits need a separately agreed provider and tested customer journey.
A supported link to your reservation platform can be the right solution. We only propose a deeper connection after checking what the provider allows and which system will remain responsible for availability.
Scope and support
Agree the work before it starts.
I confirm the scope, price, supplier charges and timeline in writing before you commit.
How projects are scopedThe monthly service has a six-month minimum, then 30 days’ notice. The agreement sets out the licence, support and ongoing responsibilities.
Explore bespoke websites, business automation and AI systems, or inspect named client work.
The fictional demonstration shows a design approach. It is separate from completed client work and does not show measured client results.
Before you enquire
Questions worth asking.
Can you keep our current booking system?
Yes. The starting point is usually making its booking route easier to find and understand, then addressing any enquiry types it does not cover.
Can a chatbot answer allergy questions?
It should direct customers to approved information and the restaurant team. It must not infer ingredients or promise that a meal is suitable.
Talk it through with Taylor
Start with one thing you want to improve.
Bring your reservation provider and the enquiry that interrupts service most often. We can check whether the answer is clearer information or a small workflow change.