Tell me what's broken. I'll build the fix.

Because a website on its own is a brochure. What actually brings work is what happens after someone lands on it: the enquiry gets captured, answered quickly, chased if they go quiet, and booked into a diary. That's the part most people never had built. If all you want is a pretty site, I'm probably not the right person.

Agreed, and most of them still get one. The AI covers the bits a person was never going to cover anyway: half nine at night, Sunday, and the six times a day you're with a customer. It answers the easy ones, takes the details, and hands you anything that needs a human. You stay in the loop on everything that matters.

Straight answer, because you'll find this out at signing anyway. There's a 6 month minimum on the monthly, then it rolls and either of us can end it on 30 days' notice. I'm not going to call that ‘cancel any time’, because it isn't. The build work is front-loaded and those 6 months are what make the numbers work at these prices. On ownership: anything you give me stays yours, and once the build is paid for you get a perpetual licence to the site, the content and the setup, so nobody can take it off you or hold it hostage. What I keep is the underlying kit I reuse for everyone, the workflow patterns and the templates. You get the car, not the factory.

Onto a server I run in London, in a database that's yours alone and isn't shared with any other business I work with. Not into a big American CRM you rent by the seat. Catalyst Bridge is ICO registered, and there's a data processing agreement in place before I touch anything of yours.

One call at the start, then roughly an hour in total spread over the build, mostly you answering questions about how your business actually works. I don't send you homework and I don't need you to learn a new system.

So am I. The smaller you are, the more of your week is admin you never wanted, so the payback tends to be faster, not slower. Launchpad exists for exactly this.

You don't, and I'm not going to pretend otherwise with a made-up number. What I'll do on the call is work it out with you using your figures, not mine: what an average job is worth to you, and roughly how many enquiries a month go unanswered or unchased. If that maths doesn't clear the cost comfortably, I'll say so and we can leave it there.

It only knows what you give it: your services, your prices, your policies. Anything outside that, it doesn't guess. It takes the details and passes it to you. I test it against the awkward questions before it goes anywhere near a customer, and you get to read every transcript. If it says something you don't like, you tell me and I change it that day.

Then you probably don't need more leads, you need less admin and better jobs. Same tools, different aim: the enquiries get sorted before they reach you, the tyre-kickers get filtered, and the quotes and follow-ups stop eating your evenings. If you're genuinely happy with how the week runs, don't spend the money.

14 to 21 days on Launchpad, 21 to 30 on Momentum, 30 to 45 on Catalyst, sometimes phased. You get the actual go-live date in writing before you pay a penny. The honest bit: what makes a build run late is almost never the building, it's waiting on photos, logins and prices from your side. Get me those in week one and it lands early.

You message me and I fix it. There's a 30 day warranty from go-live, and after that it's covered by the monthly. You're not raising a ticket with a support desk in another timezone, you're messaging the person who wrote the code.